Privacy Policy

Effective Date: January 18, 2025

1. Information We Collect

Information You Provide

We collect information you provide directly to us, including:

  • Account information (name, email, password)
  • Profile information
  • Payment information
  • Communication preferences
  • Customer support interactions

Automatically Collected Information

When you use our services, we automatically collect:

  • Device information
  • Log data and usage patterns
  • Location information
  • Cookies and similar technologies

2. How We Use Your Information

We use the collected information for:

  • Providing and improving our services
  • Processing your transactions
  • Communicating with you
  • Personalizing your experience
  • Security and fraud prevention
  • Legal compliance

3. Information Sharing

We may share your information with:

  • Service providers and partners
  • Legal authorities when required
  • Other users (based on your settings)
  • Business transfers (in case of merger or acquisition)

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. These include encryption, access controls, regular security assessments, and employee training. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent

6. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

7. International Data Transfers

We may transfer your information to countries other than where you live. We ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@neur0n.com

Address: 100 Oak Street, Suite 120

San Francisco, CA 94105

United States